Network Status
As part of our ongoing commitment to total customer satisfaction, we are providing our customers current network status on known system incidents.
Thu 26 April 2012 14:40
Routing issues have been resolved. If your still experiencing issues please raise a ticket.
Thu 26 April 2012 14:28
We are aware of packet loss on parts of our network, engineers are investigating.
Fri 20 April 2012 18:53
Routing issues have been resolved. If your still experiencing issues please raise a ticket.
Fri 20 April 2012 18:40
We are aware of packet loss on parts of our network, engineers are investigating.
Tue 03 April 2012 22:40
Routing issues have been resolved.
Tue 03 April 2012 22:24
Some customers may be experiencing routing issues, engineers are investigating.
Sun 25 March 2012 15:30
Routing issues have been resolved.
Sun 25 March 2012 15:11
We are aware of some routing issues, engineers are investigating.
Wed 8 Febuary 2012 15:11
Routing issues have been resolved.
Wed 8 Febuary 2012 15:01
We are aware of some customers experiencing routing issues. This is being investigates
Sat 17 December 2011 03:34
Maintenenace has now completed.
Sat 17 December 2011 03:04
This mornings maintenance is taking longer than expected. Status updates will be sent here.
Monday 31 October 2011 13:04:48
The issues are caused by Global Crossing peering. This has been been removed while they fix the issues.
Monday 31 October 2011 12:45:35
A small number of customers are experiencing routing issues. This appears to be a local ISP problem and not an issue on our network.
Friday 23 September 2011 17:15:33
LINX issues have now been resolved.
Friday 23 September 2011 14:53:48
Customers may be experiencing routing issues. This is due to a problem at LINX. https://stats.linx.net/aggregate.html
Sunday 14 August 2011 15:37:47
The offending IP has been discovered and null routed. Normal service should be back now.
Sunday 14 August 2011 15:26:59
We have decide to take the 212.113.152.0/24 network offline while we find the offending IP.
Sunday 14 August 2011 15:01:12
We are trying to mitigate against this attack but due to the size its taking longer than expected.
Sunday 14 August 2011 14:33:45
We are currently experiencing a DDoS attack against out network. Engineers are investingating.
Saturday 13 August 2011 14:44:30
Routing issues have now been resolved. An email will be sent with details of the outage.
Saturday 13 August 2011 13:43:16
Engineers are still looking into the issues on part of our network. No tickets are being responded to at this time.
Saturday 13 August 2011 12:49:35
We are aware of routing issues on part of out network. Engineers are investigating.
Monday 14 March 2011 21:29:26
The issues at LINX have been resolved and we have resumed peering with LINX.
Monday 14 March 2011 19:41:47
Customers may be experiencing routing issues. This is due to problems at LINX. https://www.linx.net/pubtools/trafficstats.html
Tuesday 8 March 2011 12:58:26
Routing issues have been resolved. Contact support if your still experiencing problems.
Tuesday 8 March 2011 12:53:11
We are aware of some routing issues. This is being looked into.
Monday 7 March 2011 14:49:00
The 89.145.80.0 - 89.145.87.255 network problems are due to a switch problems. Enginners are replacing this shortly.
Monday 7 March 2011 14:25:00
We are aware of some network issues on one of our racks. Engineers are investigating.
Tuesday 8 February 2011 18:24
Offending IP's have been null routed and normal service resumed.
Tuesday 8 February 2011 18:08
Our network is currently experiencing a huge DDoS attack. Engineers are identifying the traffic to nul route the IP's concerned.
Tuesday 8 February 2011 17:45
We currently have some connectivity issues. Engineers are investigating.
Wednesday 2 February 2011 21:30
Our connection to LINX has been disconnected while LINX fix the issues.
Wednesday 2 February 2011 21:05
The London Internet Exchange (LINX) are currently experiencing problems. As most traffic goes over these connections the majority of UK internet users are having connectivity issues.
Tuesday 14 December 2010 09:55
We beleive the routing issues have been resolved. If you still experiencing trouble raise a ticket.
Tuesday 14 December 2010 09:12
Some customers are currently experience packet loss on our network. Engineers are investigating.
Friday 10 December 2010 12:28
The routing issues are due to problems at LINX. They beleive the issue to be resolved now
Friday 10 December 2010 11:28
Some customers are currently experience packet loss on our network. Engineers are investigating.
Wednesday 24 November 2010 20:30
The network issues have now been resolved and normal service resumed.
Wednesday 24 November 2010 20:20
We are currently experience packet loss on our network. Engineers are investigating.
Tuesday 21 September 2010 14:45
The issues at LINX have now been fixed.
Tuesday 21 September 2010 14:30
The London Internet Exchange (LINX) are currently experiencing problems. As most traffic goes over these connections the majority of UK internet users are having connectivity issues.
Wednesday 1 September 2010 02:13
The network issues have now been solved and normal service resumed.
Wednesday 1 September 2010 01:30
The network issues are due to a complex DDoS attack. Engineers are investigating and will null route the affected IP's ASAP.